lol291 is committed to protecting the personal data of every Filipino player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how it is used and protected, and what rights you have over your information under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
A plain-language overview before you read the full policy below.
lol291 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used exclusively to operate your account, process payments, and improve your lol291 experience.
lol291 processes personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC).
Registered lol291 players have the right to access, correct, and request deletion of their personal data. Requests can be submitted via the lol291 support team at any time. We respond within the timeframes required by applicable law.
All data transmitted between your device and lol291 is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks and major e-wallet providers. Your credentials and payment information are never transmitted in plain text.
lol291 collects only the personal data that is necessary to operate your account, comply with legal obligations, and provide the services you have requested. We do not collect data speculatively or for purposes beyond what is described in this Policy.
In the unlikely event of a personal data breach that poses a real risk to affected players, lol291 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will inform affected Players in accordance with applicable NPC guidelines.
lol291 (referred to throughout this Privacy Policy as "lol291," "we," "us," or "our") operates the online gaming and sports betting platform accessible at lol291.vip, serving players in the Republic of the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, lol291 is the Personal Information Controller (PIC) with respect to the personal data of registered players and visitors to the Platform.
As Personal Information Controller, lol291 determines the purposes for which personal data is collected and processed, and is responsible for ensuring that such processing complies with the Data Privacy Act and applicable National Privacy Commission (NPC) regulations.
lol291 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy laws. If you have questions or concerns about how lol291 processes your personal data, you may contact our DPO through the support channels listed in Section 13 of this Policy.
lol291 collects personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect include the following:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number, nationality | Registration and KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration and account management |
| Financial Data | GCash number, PayMaya account, bank account details (BDO, BPI, Metrobank), deposit and withdrawal history | Payment processing and KYC |
| Account Data | Username, encrypted password, account settings, VIP tier, bonus history | Registration and ongoing account use |
| Gaming Data | Bet history, game sessions, wins and losses, game preferences | Platform use |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatic collection during Platform access |
| Communication Data | Support chat transcripts, email correspondence, feedback submissions | Customer support interactions |
| Responsible Gaming Data | Deposit limits, loss limits, self-exclusion status, session settings | Account settings and support interactions |
lol291 does not collect sensitive personal information as defined under the Data Privacy Act (such as religious beliefs, health conditions, or political opinions) except where explicitly required for responsible gaming assessments conducted with player consent.
lol291 collects personal data through the following channels and methods:
lol291's platform automatically records technical data — including IP address, device identifiers, browser type, connection timestamps, and session duration — whenever you access the Platform. This data is collected through standard server logs and, where applicable, through cookies and similar tracking technologies. See Section 9 for details on cookies.
lol291 may receive personal data from payment processors (such as GCash and PayMaya networks) and identity verification service providers in connection with your account verification and payment transactions. Data received from these sources is treated with the same protections described in this Policy.
lol291 processes your personal data for the following specific and legitimate purposes:
lol291 will only send promotional communications to players who have consented to receive them during registration or subsequently via account settings. If you no longer wish to receive marketing communications from lol291, you may opt out at any time without affecting your ability to use the Platform.
Under the Philippine Data Privacy Act, lol291 relies on the following legal bases to process your personal data:
lol291 does not sell your personal data. We share personal data only in the following circumstances and only to the extent necessary for each specific purpose:
lol291 engages third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification providers, cloud infrastructure providers, customer support technology providers, and game platform providers. All such providers are bound by confidentiality obligations and may not use your data for purposes beyond those authorized by lol291.
lol291 may disclose personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts of competent jurisdiction when required to do so by applicable Philippine law, court order, or regulatory demand.
In the event of a merger, acquisition, or sale of all or a substantial part of lol291's business assets, personal data held by lol291 may be transferred to the acquiring entity as part of that transaction. In such circumstances, the acquiring entity would be bound by the terms of this Privacy Policy or a policy providing equivalent protections, and lol291 would notify affected Players as required by law.
lol291 categorically does not sell, rent, or exchange your personal information with advertisers, data brokers, or any other third parties for commercial purposes. Your data is used to serve you as a Player — not to generate revenue from your information.
lol291 retains personal data for as long as necessary to fulfill the purposes for which it was collected, and in any event for no longer than required by applicable Philippine law. The following retention periods apply as general guidelines:
When personal data is no longer required for any legitimate purpose or legal obligation, lol291 will securely delete or anonymize it so that it can no longer be associated with any individual.
lol291 implements technical, organizational, and physical security measures appropriate to the sensitivity of the personal data we process and the risks associated with its unauthorized access, disclosure, or destruction. These measures include:
While lol291 takes significant measures to protect your data, the security of your account also depends on your actions. Never share your lol291 password with anyone. Enable two-factor authentication. Log out of your account when using shared or public devices in Manila, Cebu, Davao, or any other location. If you suspect unauthorized access to your account, contact lol291 support immediately.
lol291 uses cookies and similar technologies on the Platform to enable core functionality, improve your experience, and collect aggregate usage analytics. A cookie is a small text file stored on your device by your browser when you visit a website.
You may configure your browser settings to block or delete cookies at any time. Most modern browsers used by Filipino players — including Chrome on Android, Safari on iOS, and Firefox — provide cookie management options under their privacy or settings menus. Please note that disabling strictly necessary cookies may prevent you from logging in or using core lol291 Platform features.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by lol291. These rights can be exercised by contacting our Data Protection Officer through the channels described in Section 13.
You have the right to be informed of how your personal data is collected, processed, and used by lol291 — which is the primary purpose of this Privacy Policy. lol291 must notify you of any changes to how your data is processed.
You have the right to request a copy of the personal data lol291 holds about you, including information about the purposes for which it is processed, the recipients to whom it has been disclosed, and the retention period applicable to it.
If the personal data lol291 holds about you is inaccurate, incomplete, or outdated, you have the right to request correction. For account contact details, corrections can be made directly through your account settings panel.
You may request deletion of your personal data where it is no longer necessary for any legitimate purpose and no legal obligation requires its retention. Note that lol291 is required by law to retain certain financial and gaming records for minimum periods as described in Section 7.
You have the right to object to the processing of your personal data where that processing is based on lol291's legitimate interests or for direct marketing purposes. Objections to marketing communications can be actioned immediately through account settings or by contacting support.
Where technically feasible, you may request that lol291 provide your personal data in a structured, commonly used, machine-readable format, and transfer it to another service provider of your choosing.
If you believe lol291 has processed your personal data in violation of the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. lol291 encourages you to contact our DPO first to attempt resolution before escalating to the NPC.
To exercise any of the rights described above, contact the lol291 Data Protection Officer via the support channels in Section 13. lol291 will respond to all verified data subject requests within 15 business days of receipt, consistent with NPC guidelines. Identity verification will be required before any disclosure, correction, or deletion of personal data.
The lol291 Platform is strictly intended for individuals aged 21 years and above. lol291 does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement is enforced through the KYC identity verification process conducted before withdrawal processing.
If lol291 becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be closed immediately, and all personal data associated with that account will be deleted or anonymized as quickly as technically practicable, except where retention is required for legal compliance purposes.
If you believe that an individual under 21 has registered an account on lol291, please contact our support team immediately so that the matter can be investigated and resolved without delay.
lol291 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. The date of the most recent revision is indicated at the top of this document.
Where changes are material — meaning they substantially affect your rights or the way in which lol291 processes your personal data — lol291 will notify registered Players by email to their registered address and by prominent notice on the Platform at least seven (7) days before the amended Policy takes effect. Non-material clarifications and administrative updates may take effect upon publication.
Your continued use of the lol291 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you may close your account by contacting support and requesting account closure as described in the lol291 Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or to lol291's processing of your personal data, please contact our Data Protection Officer through the following channels:
Email: [email protected]
Live Chat: Available 24/7 via the lol291 Platform
Subject Line: Data Privacy Request — [Your Username]
Platform: lol291.vip
lol291 aims to acknowledge all data privacy inquiries within 48 hours and to provide a substantive response within 15 business days. For urgent concerns involving suspected unauthorized access to your account, please contact support immediately via the 24/7 live chat function.
Document Version: v2.0 · Effective Date: January 1, 2026 · Applicable Law: Republic Act No. 10173 (PH) · Language: English
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